Besides great customer service and selections as well as deals, BigCommerce talks about Customer-Centric Decisions. Their article talks about scoring high profits during the most popular months for holiday shopping, November and December. Bad customer service also means low sales since word of mouth is everything on the internet.
However, we are Web Designer Mall believe that when it comes to online shopping, it is more than just customer service that makes your sales. It is also having a website that guides the customer to the product and the shopping cart. If one web surfer has a bad experience on the website when searching for items or checking out, the sale is lost and they will go to your competitor.
Check out more about BigCommerce by clicking here.